Privacy Policy

Effective Date: 17 FEB 2026 

At Flex Step Shop, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from our store. By accessing or using our website, you agree to the practices described in this policy.

When you visit Flex Step Shop or place an order, we may collect certain personal information including your name, billing and shipping address, email address, phone number, and payment details. Payment information is processed securely through Shopify and trusted third-party payment providers, and we do not store full payment card details on our servers. We may also collect non-personal information automatically such as your IP address, browser type, device information, pages viewed, and browsing behavior. This data helps us improve our website performance and provide a better shopping experience.

We use the information we collect to process and fulfill your orders, communicate with you about your purchases, respond to customer service inquiries, and provide updates about our products and promotions if you choose to receive them. Your information also helps us improve our store, personalize your shopping experience, detect and prevent fraudulent transactions, and comply with legal requirements. We only collect information that is necessary to operate our business effectively and serve our customers.

Flex Step Shop does not sell your personal information to third parties. However, we may share your information with trusted service providers that help us operate our business, such as Shopify, payment processors, shipping carriers, marketing platforms, and analytics providers. These third parties are given access only to the information necessary to perform their services and are required to keep your data secure and confidential. We may also disclose your information if required by law or if necessary to protect our rights, property, or safety.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies allow us to remember your preferences, analyze website traffic, and deliver relevant advertisements. You can choose to disable cookies through your browser settings, but doing so may limit certain features of our website.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. While we use secure systems and encrypted payment processing, no online data transmission can be guaranteed to be completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

Depending on your state of residence within the United States, you may have certain privacy rights, including the right to request access to the personal information we hold about you, request corrections, request deletion of your data, or opt out of marketing communications. If you wish to exercise any of these rights, you may contact us using the information provided below.

If you subscribe to our newsletter or marketing emails, we may send you promotional messages about new products, special offers, or updates. You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

Flex Step Shop does not knowingly collect personal information from children under the age of 13. Our website is not intended for children, and if we become aware that such information has been collected, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page along with a revised effective date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Flex Step Shop
Email: Hello@Domain.com